Abstract
The study analyses the standardisation in the single-line diagrams of the 19 electrical substations belonging to the CENTROSUR Regional Electricity Company. At the moment, the diversity of criteria and the absence of a single standard for the symbols used in these diagrams generates significant operational inefficiencies in the maintenance area, where technical staff face difficulties in interpreting the information during preventive and corrective maintenance activities, fault response and expansion projects. This situation leads to slow processes, misinterpretations and ambiguities that compromise the safety and efficiency of personnel. The investigation proposes the standardisation of symbols through the implementation of IEC 60617, which establishes guidelines and standardised graphic representations for critical elements such as switches, disconnectors, power transformers and other equipment that make up electrical substations. A quantitative, descriptive, correlational and cross-sectional methodology was used, through surveys applied to the substation department staff, including operational technicians and administrative personnel. Statistical analysis identified that the frequency of updating and reviewing single-line diagrams is the variable with the strongest impact on operational efficiency, showing a regression coefficient B = 0.718 with a significance value p = 0.006 (< 0.05), confirming its direct and statistically significant influence on improving electrical processes. The results demonstrate the instrument's solid internal consistency (Cronbach's ?= 0.838) and the model's high explanatory power (R² = 0.775), confirming that the standardisation of single-line diagrams plays a fundamental role in optimising operational efficiency, reducing technical errors and increasing the occupational safety of CENTROSUR staffReferences
Arribas, C. (2004). Diseño y validación de cuestionarios. Matronas Profesión, 5(17), 1–7.
Ato, M., López-García, J. J., & Benavente, A. (2013). Un sistema de clasificación de los diseños de investigación en psicología. Anales de Psicología, 29(3), 1038–1059. https://doi.org/10.6018/analesps.29.3.178511
Blanco, S., Guasch, J. L., & Rascón, J. (2020). Standards, innovation and infrastructure: Empirical evidence. Technological Forecasting and Social Change, 161. https://doi.org/10.1016/j.techfore.2020.120279
Blind, K., & Gauch, S. (2022). Research on standardization and standards: Past, present and future. Research Policy, 51(1). https://doi.org/10.1016/j.respol.2021.104403
Cargill, C., & Shull, F. (2021). A framework for software standardization. Computer Standards & Interfaces, 77. https://doi.org/10.1016/j.csi.2021.103518
Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches. SAGE.
Dillman, D. A. (2000). Procedures for conducting government-sponsored establishment surveys: Comparisons of the total design method (TDM), a traditional costcompensation model, and tailored design. Proceedings of American Statistical Association, Second International Conference on Establishment Surveys.
Drechsler, K., Huber, C., Riedl, R., & Blind, K. (2021). Effects of standards on the performance of firms: A meta-analysis. Research Policy, 50(7). https://doi.org/10.1016/j.respol.2021.104276
Etikan, I. (2016). Comparison of convenience sampling and purposive sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1–4. https://doi.org/10.11648/j.ajtas.20160501.11
Fernández, M., Almeida, R., & Pinto, D. (2021). Design protocol for single-line diagrams in electrical systems: A case-based methodology. Journal of Electrical Engineering & Technology, 16(4), 1682–1690. https://doi.org/10.1007/s42835-021-00759-4
García, A., & Torres, J. (2020). Métricas para la eficiencia operativa en subestaciones eléctricas: enfoque sistémico. Ingeniería Energética, 41(3), 58–73. https://doi.org/10.22201/ie.2020.41.03.004
González, H., & Silva, T. (2020). Buenas prácticas en la documentación gráfica de sistemas eléctricos: el caso de ELECNOR. Energía y Sociedad, 8(1), 27–39. https://doi.org/10.22201/enysoc.2020.08.01.003
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis. Cengage Learning. https://doi.org/10.1002/9781119409137.ch4
Hammer, M. (2015). What is business process management? In J. vom Brocke, & M. Rosemann, (eds.). Handbook on business process management 1: Introduction, methods, and information systems (pp. 3–16). Springer. https://doi.org/10.1007/978-3-642-45099-0_1
Hernández-Sampieri, R., & Mendoza, C. P. (2018). Metodología de la investigación. Las rutas cuantitativa, cualitativa y mixta. McGraw-Hill.
Imai, M. (2012). Gemba Kaizen: A commonsense approach to a continuous improvement strategy. McGraw-Hill. https://doi.org/10.1036/0071790357
Lee, S., Kim, J., & Park, H. (2020). Operational efficiency in electrical substations through standardized documentation. Electric Power Systems Research, 189. https://doi.org/10.1016/j.epsr.2020.106691
March, S. T., & Smith, G. F. (1995). Design and natural science research on information technology. Decision Support Systems, 15(4), 251–266. https://doi.org/10.1016/0167-9236(94)00041-2
Porter, M. E. (1996). What is strategy? Harvard Business Review, 74(6), 61–78. https://doi.org/10.5465/AMBPP.1996.4980798
Rahi, S. (2017). Research design and methods: A systematic review of research paradigms, sampling issues and instruments development. International Journal of Economics & Management Sciences, 6(2), 1–5. https://doi.org/10.4172/2162-6359.1000403
Rodríguez, F. J., & Martínez, C. L. (2022). Standardization in electrical diagrams for enhanced reliability in power substations. IEEE Transactions on Power Delivery. Advance online publication. https://doi.org/10.1109/TPWRD.2022.3140623
Sánchez, J., & Arcos, V. (2023). Interoperabilidad técnica mediante normas gráficas en entornos internacionales de energía. Ingeniería y Desarrollo Industrial, 21(1), 55–71. https://doi.org/10.1007/IDI.2023.211.005
Skyttner, L. (2020). General systems theory: Ideas and applications. Routledge. https://doi.org/10.4324/9781351063905
Taherdoost, H. (2016). Validity and reliability of the research instrument: How to test the validation of a questionnaire/survey in a research. International Journal of Academic Research in Management, 5(3), 28–36. https://doi.org/10.2139/ssrn.3205040
Torres, L., & Luján, C. (2022). Automatización del diseño eléctrico mediante bibliotecas normativas integradas en software CAD. Revista de Innovación Industrial, 6(2), 101–115. https://doi.org/10.20897/rii.2022.62.101
Tóth, Z., & Losonci, D. (2020). Standardization practices and their impacts on operational performance. International Journal of Production Economics, 227. https://doi.org/10.1016/j.ijpe.2020.107664

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Copyright (c) 2025 Juan Carlos Quezada Pacheco, Diego Patricio Cisneros Quintanilla, Glenda Maricela Ramón Poma
