Mejía-Auquilla, María Fernanda, Jaime Tinto-Arandes, and Jorge Ormaza-Andrade. “Customer Satisfaction and Operational Efficiency at the Estadio Agency of Cooperativa La Merced”. Runas. Journal of Education and Culture 6, no. 11 (March 26, 2025): e250244. Accessed September 20, 2025. https://runas.religacion.com/index.php/about/article/view/244.